Service Agreement

I. Acceptance of Terms

Welcome to the MaiToken Platform. The terms and conditions set forth below constitute the agreement (hereinafter referred to as "this Agreement") reached between the user of the MaiToken Platform (hereinafter referred to as "User" or "You") and Fujian Meer Network Technology Co., Ltd. (hereinafter referred to as "Meer") regarding your use of MaiToken Platform services.

This Agreement includes, but is not limited to, the body of this Agreement and all kinds of rules, specifications, announcements, explanations, and/or notices regarding the services that Meer has published or may publish in the future, as well as various other website rules and systems. All aforementioned rules are integral parts of this Agreement and possess the same legal force as the body of this Agreement. If you and Meer have entered into separate legal documents regarding your use of Meer MaiToken Platform services, the parts of this Agreement that conflict with such legal documents shall not apply to you.

Meer reserves the right to modify relevant contents of this Agreement from time to time in accordance with changes in national laws and regulations and actual business operational needs, and will notify users by announcing in advance on platform systems, websites, etc. The modified terms shall take effect on the date specified in the announcement notice. If you choose to continue recharging, it indicates that you agree to, accept, and are bound by the modified agreement; if you do not agree with our modifications to this Agreement, please immediately abandon the recharge or stop using this service. The signature section reserved at the end of this Agreement is for meeting the agreement-signing requirements of certain clients; the failure of both parties to complete the execution does not affect the effectiveness of this Agreement.

Due to various reasons such as marketing campaigns and product promotions, Meer may launch promotional measures such as "limited-time free", "limited-time discounts", "limited-quantity discounts", "recharge promotions", and gifted services during specific periods (hereinafter collectively referred to as "Promotional Measures"). You understand and agree that these Promotional Measures may be temporary, phased, or subject to quantity limitations, or may only apply to customers meeting specific conditions; you must purchase and use the corresponding services according to the corresponding rules. Unless otherwise explicitly stated in writing, Promotional Measures cannot be applied concurrently or cumulatively. You fully understand and agree that promotional benefits you have obtained may be adjusted or invalidated due to reasons such as product/service version updates and functional adjustments; Meer possesses the final right of interpretation regarding the application rules of Promotional Measures. You promise not to hold Meer liable for any adjustment of Promotional Measures or invalidation of promotional benefits.

Please note that this Agreement limits Meer's liability and also limits your remedies. Specific terms will be highlighted in bold and underlined to draw your attention; please read them carefully. If you have questions about the terms of this Agreement, please make inquiries through customer service channels (Email: service@maitoken.com; or customer service WeCom at the bottom right corner of the platform), and Meer will explain the terms to you. *If you do not agree with any content of this Agreement, or cannot accurately understand Meer's explanation of the terms, please do not agree to this Agreement or use the services hereunder.

II. Definitions

2.1 MaiToken Platform User Recharge Balance Account: referred to as "Balance Account", meaning the account automatically configured for the user by Meer based on the user's MaiToken Platform account. The user's act of recharging this account is deemed as the user making prepayments to Meer, which may be used to purchase products or services provided by the MaiToken Platform.

2.2 Recharge Amount: refers to the amount (in RMB) that the user recharges online and actually pays, excluding trial credit amounts gifted by the platform and recharge promotional amounts; the recharge amount can be freely consumed and used on the MaiToken Platform.

2.3 Platform Trial Credits: refers to time-limited valid trial credits gifted by the MaiToken Platform for new customer trial scenarios, which can be consumed and used for platform large model API calls. Unless otherwise agreed upon at the time of gifting, platform trial credits generally have a validity period of 30 days from the date of issuance, and the platform reserves the right to adjust the validity period and usage rules of trial credits at any time; Meer enjoys the final right of interpretation over these rules. Platform trial credits cannot be withdrawn as cash, cannot be transferred, and cannot be invoiced.

2.4 Recharge Promotional Amount: refers to amounts extra-gifted beyond the recharge amount (including but not limited to promotional forms such as red packets, discounts, recharge cashback, coupons, vouchers, etc., subject to the rules in the activity notice at that time) according to recharge promotional activities launched from time to time by the MaiToken Platform. Recharge promotional amounts cannot be withdrawn as cash, cannot be transferred, and cannot be invoiced. The contents of recharge promotional activities as well as the usage and issuance of recharge promotional amounts are subject to the rules published by the MaiToken Platform, and Meer enjoys the final right of interpretation over these rules.

III. Your Rights and Obligations

3.1 When you recharge, you must possess full capacity for civil conduct and hold a MaiToken Platform account that has successfully completed real-name verification.

3.2 To ensure the accuracy of our billing, you shall ensure that the products/services you select and the order information you fill in are accurate and error-free. We do not assume liability for billing statistical errors caused by your erroneous filling of order information, and are not required to refund service payments you have made. Unless you possess conclusive evidence proving that MaiToken Platform usage data is erroneous, billing statistics shall be subject to the display on the MaiToken Platform.

3.3 Your utilization of any services provided by the MaiToken Platform shall comply with the Interim Measures for the Management of Generative Artificial Intelligence Services, the Provisions on the Administration of Algorithmic Recommendations for Internet Information Services, the Provisions on the Administration of Deep Synthesis Internet Information Services, and other applicable laws and regulations. For products and applications you develop by calling model APIs within the MaiToken Platform, you shall be independently responsible for carrying out compliance procedures such as Internet information service algorithm filing, Internet information service security assessments with public opinion properties or social mobilization capacity, launch filings, as well as other approvals, filings, assessments, and processes required by laws, regulations, and policies; you shall truthfully and accurately disclose the use of Meer models and other models (if any) in accordance with relevant regulations and regulatory requirements. Please do not make false or confusing public notices, identifications, or displays for products and services that do not use Meer models. You shall independently bear the consequences resulting from your violation of the aforementioned laws, regulations, and agreements; if your actions cause losses to Meer, you shall compensate for all resulting losses.

3.4 Except as expressly agreed in this Agreement, without the written consent of Meer and relevant right holders, you may not copy, assign, sell, lease, lend, license, provide for others' use, or commercialize the MaiToken Platform, models within the platform, and other contents on the platform in any commercial manner not expressly permitted by Meer. For the avoidance of doubt, after paying fees in accordance with the then-effective rules of the MaiToken Platform, you may commercially use models within the platform and their generated content in accordance with specific product rules.

3.5 We have the right to supervise and independently judge your use of product services. If we discover that you violate any agreement reached between us and you when using the product services provided by the MaiToken Platform, we have the right to adopt processing methods including demanding your rectification, suspending services, and terminating agreements. You shall independently bear any losses resulting therefrom.

3.6 Where you connect to Meer products or services to provide content generative artificial intelligence products or services to the public, you shall carry out security assessments, algorithm filings, launch filings, or other requirements and approvals prescribed by law in accordance with applicable laws and regulations, and truthfully and accurately disclose the use of Meer models and other models (if any) in accordance with relevant regulations and regulatory requirements. Please do not make false or confusing public notices, identifications, or displays for products and services that do not use Meer models. You shall effectively manage and control the security, legality, and compliance of content generated by your application, and establish mechanisms including but not limited to content moderation, user management, data security, monitoring and early warning, and emergency response.

3.7 When using Meer's products and services, you must abide by relevant laws and regulations, fulfill security obligations prescribed by laws and regulations, and not violate the Criminal Law of the People's Republic of China, the Anti-Unfair Competition Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, the Personal Information Protection Law of the People's Republic of China, the Provisions on the Administration of Algorithmic Recommendations for Internet Information Services, the Provisions on the Administration of Deep Synthesis Internet Information Services, the Interim Measures for the Management of Generative Artificial Intelligence Services, the Provisions on the Security Assessment of Internet Information Services with Public Opinion Properties or Social Mobilization Capacity, the Provisions on the Security Assessment and Management of New Technologies and New Applications for Internet News Information Services, the Provisions on the Governance of Network Information Content Ecology, and other relevant laws, regulations, and policies. You must maintain Internet order and network security, and refrain from using products to publish remarks that endanger national security, undermine national unity, disrupt social order, are discriminatory or improper, or infringe upon any third party's right to personal information protection, reputation, personality, intellectual property, property, portrait rights, or any other rights and interests, or engage in acts involving pornography, gambling, drugs, or violating laws, regulations, or public order and good morals.

3.8 If you use Meer products to create virtual personas, you must ensure that the images, avatars, names, character settings, and data and content generated during the creation process of the virtual personas do not infringe upon any third party's legal rights and interests such as intellectual property rights, portrait rights, reputation rights, privacy rights, and personal information protection rights, and you will not use virtual personas to engage in any conduct that may constitute unfair competition.

IV. Account and Data Security

4.1 When you recharge, the user should carefully verify their account and information. If the user damages their own rights and interests due to circumstances such as recharging the wrong account or selecting the wrong recharge type as a result of improper operation, lack of understanding, or incomplete understanding of the recharge billing method, the user shall bear the responsibility independently.

4.2 When using services provided by third-party payment enterprises during recharge, you shall comply with various agreements and service rules with such third parties; during the use of third-party payment services, you shall properly safeguard personal information, including but not limited to bank account numbers, passwords, verification codes, etc.; you agree and confirm that Meer shall not bear any liability for disputes arising from third-party payment services.

4.3 You shall independently ensure the security of your MaiToken Platform account and password. All actions occurring under your account shall be deemed your own actions, regardless of whether such actions obtained your authorization, or were carried out by you, your employees, or third parties (including your contractors or agents). We assume no liability for unauthorized access to your account.

4.4 Meer respects your data security and privacy, and will adopt reasonable measures to protect your data security. Data processed, stored, uploaded, downloaded, distributed, and processed through other means by you via services provided by Meer constitute your data; you completely own your data. At the same time, however, you shall guarantee that your data complies with provisions of relevant laws and regulations and the stipulations of this Agreement.

4.5 With respect to your data, except as necessary to provide services to you, Meer will not make any unauthorized use and disclosure; except in the following circumstances:

(1) When relevant state organs lawfully inquire into or inspect user business data, Meer has the obligation to provide cooperation in accordance with requirements of relevant laws, regulations, or policy documents, and disclose to third parties or administrative, judicial, and other institutions;

(2) You and Meer reach separate consensus through negotiation;

(3) Otherwise provided by laws and regulations.

4.6 Meer only stores your data within the minimum necessary scope required to provide services to you and satisfy compliance requirements, and will carry out necessary anonymization and encryption processing.

V. Top-Up Methods

5.1 You may recharge funds into your account on the MaiToken Platform through Alipay, bank wire transfers, and other channels; payment methods and other specific rules are subject to the display on the MaiToken Platform.

5.2 If you entrust a third party to recharge their Balance Account, you promise and warrant that you understand and trust the third party, and that the third party also understands and agrees to accept your entrustment to recharge for you; otherwise, if Meer is informed by the third party that such recharge was not agreed to by relevant right holders, Meer has the right to immediately lock your Balance Account (during the account lock period, Meer will suspend the user's use of services and simultaneously lock the user's API keys; the same applies hereinafter). Within 30 days from the date your Balance Account is locked, you must provide sufficient evidence to prove that relevant right holders agreed in advance to recharge for you; otherwise, you agree and authorize Meer to cooperate with the third party's request to refund the corresponding funds to relevant right holders from your locked Balance Account. If your Consumption Account balance is insufficient to refund at that time, you agree to recharge the corresponding deficient amount within 30 days at the latest to entrust Meer to refund, or directly refund from your WeChat or Alipay account, unless relevant right holders agree that you do not need to refund this portion of funds.

5.3 You promise and warrant the legality of the source of funds used to recharge your Consumption Account; otherwise, Meer has the right to cooperate with requests from judicial authorities or other competent government authorities to take corresponding measures against your Balance Account, including but not limited to locking, freezing, and restricting the use of your Balance Account.

VI. Use of Account Balance

6.1 After you recharge, the use of the recharge amount has no expiration date, and cannot be transferred or gifted. Therefore, please select the recharge amount based on your own consumption conditions; Meer does not limit the number of recharges.

6.2 Upon successful recharge, you may immediately start using the corresponding products (or services).

6.3 The payment model for your purchased products is subject to the product display page. For prepaid services, you must pay all usage fees to Meer before using the product, and you may start using services provided by the MaiToken Platform only after payment is completed. For postpaid services, you must prepay on the MaiToken Platform in advance, and may use services provided by the MaiToken Platform when your balance is sufficient; when your balance is insufficient, the MaiToken Platform has the right to stop services.

6.4 You should pay attention to your account balance during the process of using services. Meer assumes no liability for service suspensions resulting from insufficient account balances and any related losses arising therefrom.

VII. Invoices

7.1 Meer will issue corresponding invoices based on your ordered product (or service) agreement according to the actual consumed amount after your recharge amount has been consumed. Specific invoice issuance processes and operation methods are subject to content displayed to you on the MaiToken Platform at that time.

7.2 Personally verified accounts support issuing personal invoices and enterprise invoices; individuals applying to issue enterprise invoices must provide employment certificates, business licenses, and work badges as supporting materials. Enterprise-verified accounts only support issuing invoices in accordance with the verified corporate entity.

VIII. Refunds

8.1 You should fully estimate actual needs and determine the recharge amount. If you must request a refund due to special circumstances, for unconsumed recharge amounts (excluding trial credits, promotional amounts, etc.), you may contact platform customer service to initiate a refund application and cooperate by providing relevant supporting materials; Meer will review the user's refund request. Upon approval, the corresponding recharge amount will be refunded via the original payment method selected during recharge.

8.2 The recharge amount only supports a one-time refund; trial credits/recharge promotional amounts (including but not limited to trial credits, red packets, and similar non-cash discounts) do not support refund applications. Once a refund application is initiated, recharge promotional amounts shall become invalid upon approval of the refund application. If your recharge promotional amount has already been used and you initiate a full or partial refund for that recharge, we will deduct the already-used recharge promotional amount in full from the recharge amount upon refund.

8.3 Any portion of the recharge that you have completed and already consumed, or that should be deducted pursuant to relevant product (or service) agreements, does not support refunds.

8.4 Portions of recharge amounts for which invoices have already been issued do not support refunds.

IX. Liability for Breach of Contract

9.1 Both parties shall perform the various obligations agreed in this Agreement. If any party's breach causes losses to the counterparty, the breaching party shall compensate. Losses referred to in this Agreement include but are not limited to litigation costs, arbitration costs, attorney fees, appraisal fees, travel expenses, investigation and evidence collection fees, compensation payments, liquidated damages, settlement expenses, fines from administrative penalties, etc.

9.2 The MaiToken Platform performs fundamental safeguard obligations in accordance with legal provisions, but Meer shall not assume corresponding breach of contract liabilities for obstacles, defects, delays, or alterations in contract performance caused by the following reasons:

① Force majeure factors such as natural disasters, strikes, riots, wars, government actions, judicial and administrative orders;

② Public service factors or third-party factors such as power supply failures, telecommunications network failures;

③ Factors such as routine or emergency equipment and system maintenance, equipment and system failures, network information and data security, where the MaiToken Platform has exercised good-faith management.

9.3 Meer is not required to assume liability to you for special, incidental, indirect, or consequential damages and losses (including but not limited to: anticipated benefits, profits, business opportunities, business interruption, loss of information, etc.), even if Meer has been advised of the possibility of such damages occurring.

9.4 In performing this Agreement, Meer is not responsible for losses caused to you or other third parties due to third-party acts or omissions.

9.5 Under any circumstances, the total liability of Meer for breach of contract under this Agreement shall not exceed the total service fees corresponding to the breaching service.

X. Dispute Resolution

10.1 This Agreement shall be governed by the laws of mainland China (the People's Republic of China). If any dispute arises between the user and Meer concerning this Agreement, both parties shall first resolve it through friendly negotiation; if negotiation fails, such dispute shall be subject to the jurisdiction of the court with competent jurisdiction in the domicile of Fujian Meer Network Technology Co., Ltd.

XI. Miscellaneous

11.1 Without prior written/email consent from Meer, you may not at any time and in any manner (whether directly or indirectly, expressly or implicitly; including but not limited to any marketing, advertising, sales promotion, market promotion, or other purposes):

Use, cite, publish, reproduce, distribute, display (publicly or privately), mention, register, or apply to register:

(i) Any trademark (whether registered or not), trade name, business name, logo, or mark owned or authorized for use by Meer or its affiliates (including but not limited to: "Meer", "Meer AI", or specific descriptions enabling third parties to identify Meer or any of its affiliates).

(ii) The name, portrait, image, photo, picture, mark, speech, or comment (or part thereof) of any director, supervisor, senior executive, employee, partner, or scientific team member of Meer or its affiliates.

(iii) Any name, trademark, logo, character, word, symbol, or combination thereof in any language similar to the aforementioned items;
Directly or indirectly state that any product or service provided by you or any of your affiliates has been endorsed or supported by Meer or any of its affiliates. In particular, without prior written/email consent from Meer, you may not promote or disclose Meer-related promotional/advertising/influence strategies and content to any third party, nor utilize the brands of Meer or its affiliates to directly or indirectly seek and/or solicit any investment and/or cooperation opportunities.

11.2 Meer has the right to send legally effective notices to the telephone number, email address, etc., reserved upon your registration, and such notices shall be deemed served on the date of transmission.

11.3 Unless otherwise provided by law, the failure or delay of either party to exercise any right hereunder shall not constitute a waiver of such right; the single or partial exercise of such right shall not preclude the exercise of any other right, power, or privilege.

11.4 If any provision of this Agreement is held to be invalid or unenforceable in whole or in part for any reason, the remaining provisions of this Agreement shall remain valid and binding.

11.5 Without prior written consent from Meer, you may not assign or transfer this Agreement or any of your rights and obligations hereunder. Any assignment or transfer in violation of this provision shall be void.